February 23, 2005

eBay accused of Shill Bidding  

A class action suit filed in California last week alleges fraud and unconscionability in eBay's bidding system. The suit focuses on the manner in which eBay handles proxy bids, and characterizes eBay's actions as tantamount to "shill bidding." The plaintiffs' firm has issued a press release; Reuters [alternate link] and InternetNews.com have more.

The plaintiffs may have a point, but the impact of eBay's practices isn't particularly significant (less than one bid increment) except on an aggregate level. I'm guessing this one will settle for substantial attorney's fees for the named plaintiff's firm, a thousand dollars or so for the lead plaintiff, worthless coupons for all of the other class members, and a promise by eBay to do a better job of explaining how proxy bids work.

EBay's bidding system is inherently broken -- a timed auction makes sense only where bids are sealed until the auction closes (hence the existence of eSnipe and similar services that exploit this design flaw) -- but that problem has little to do with this case.

UPDATES: Commentary on the case from Eric Goldman and Slashdot. And a printable copy of the complaint.

11 Comments:

Anonymous said...

Who so I contact about people bidding up the price of other auctions to get their items to meet the reserve price? I keep seeing the same bidders doing this over and over again.

9:15 AM, February 02, 2006  
Anonymous said...

I have sent emails to ebay about so many of them, and they actually did cancel one of the sellers account for allowing shill bidding, but the same seller was back on ebay after 30 days. I guess they were suspended and not booted off as I had thought in the beginning.

9:17 AM, February 02, 2006  
Anonymous said...

I have gathered so much evidence against these sellers, and I need to know who to turn it into!

9:18 AM, February 02, 2006  
JiveBay Girl said...

ebay really needs on the ball about this

9:21 PM, June 04, 2006  
Anonymous said...

I have developed a method to detect shill bidding in online auctions as part of my PhD studies.
If anyone is interested, just send me the bid history for the suspicious auctions (as well as the seller) and I will be happy to share the results with you. Email to sci-jat@jcu.edu.au

4:19 AM, August 20, 2006  
Anonymous said...

Ebay seem to have fixed this problem - they now conceal the names of the other bidders!

So whatever happens no user can gather any evidence in future...

Ebays problems are no more -- however for their users it is just more of the same...

2:53 PM, December 26, 2006  
Anonymous said...

yahooooooooooooo
they (ebay) lost the law-suit. jump on the band wagon before it's too late.

11:38 AM, December 28, 2006  
Anonymous said...

EBay has fixed this problem??
ARE YOU shitting ME!!

Ebay has now made it so Shillers can easily shill by making it so you CANT SEE WHO YOUR BIDDING AGAINST and THEIR FEEDBACK!

I do hope GOOGLE Auctions are taking notice as this is going to hurt their profit margin,. I will go there as I no longer feel safe bidding or selling on Ebay.

1:17 PM, January 13, 2007  
Anonymous said...

Hi. My name is Kim and I was a powerseller on eBay. My account was canceled for no apparent reason give, then an eBay representative wrote to me and instructed me to fax certain documentation in then my account would be reinstated. I did so but my account was not reinstated. Now I have no income and it is due to eBay's unfair policies and business practices. They cancel your account and don't even explain why --- meanwhile I have lost, no doubt just like many others and owe Fed Ex fees, DHL fees which are due at the end of the month--of which I could have paid had my bids and account not been canceled. They, eBay gave no reason why but just exerted their "No ask..no tell why your account is being suspended".

Also, when I click on the above link to see a "printable copy" of the lawsuit, a blank screen comes up. I would like to see a copy of that lawsuit.

I have also been contacted by at least 9 - 10 others who need an attorney along with myself, to sue eBay for the unfair business practices. I was referred to Suzanna Gal from the San Jose District Attorney's Office, but only after sending all my relevant paperwork and evidence to her, did she not even respond and has done absolutely nothing on the case. She is a foreigner and I have trouble understanding her English. I have nothing against foreigners but I simply cannot understand her...only that she did nothing on my case as well as many others, and she closed the case not explaining to me what she did at all on my case. She only said "I cannot force eBay into mediation"??? I wanted to see her office take much needed prosecution and swift, harsh legal action against eBay..What a total waste of time her office was. I even wrote to her supervisor and he sent me a dear-john letter....nothing was ever done on my case. These people from the DA's office are just as lazy and illegal in their conduct as eBay is.

We---myself and at least 10 others need a great attorney in that area or whomever in the correction jurisdication has the know-how and much needed follow-thru to sue eBay.

They have hurt me and damaged me for the last time! I have outstanding bills and monetary obligations and I was doing great on eBay.

The other matter regarding eBay's outrageous feedback & shill-bidding policies need to be filed within this same lawsuit.

Someone contact me for serious legal action against eBay. We (all 10 of us) need a diligent, ethical attorney who will give eBay what they need most---a kick in their legally constipated ass!

Kim
first-rate@charter.net
(541) 705-2856

4:00 PM, February 26, 2007  
Anonymous said...

Where do I sign up. I was just shill bid by rookiecards.com by private listings i.e. rookiecards.com.

11:28 PM, April 09, 2007  
Anonymous said...

Do you know that Ebay is behind scammers and many other dirty thinks.
OK my girlfriend was work for Ebay that is all I can say.

Ebay love scammers, after each sale ebay getting listing %, you sell or not.

Thing about

12:36 AM, August 05, 2007  

Post a Comment

<< Home